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U.S. Digital Response

U.S. Digital Response
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U.S. Digital Response

A new model for building user research capacity across cities

How USDR helps local governments meet the needs of their communities by learning directly from the people using their services.

Oct 1

A new model for building user research capacity across cities

Oct 1

U.S. Digital Response
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U.S. Digital Response

Celebrating 10,000 Handraisers: USDR’s Journey from Crisis Response to Building Capacity

In the spring of 2020, as the world grappled with the onset of the COVID-19 pandemic, a simple call for help sparked a movement. Today…

Sep 27

Celebrating 10,000 Handraisers: USDR’s Journey from Crisis Response to Building Capacity

Sep 27

U.S. Digital Response
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U.S. Digital Response

The Stories of Medicaid Renewal: Insights from Those Experiencing It

By Lauren Colton, Leila Matta, and Colleen Tapen

Sep 10

The Stories of Medicaid Renewal: Insights from Those Experiencing It

Sep 10

U.S. Digital Response
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U.S. Digital Response

The Tech Talent Toolkit: How to attract and nurture a digital team in government

By using USDR’s Talent Toolkit, you can better hire and retain top tech talent within your government team, even when they’ve joined from…

Aug 20

The Tech Talent Toolkit: How to attract and nurture a digital team in government

Aug 20

U.S. Digital Response

Seattle Researchers and Product Specialists: Make Your Impact Through USDR

Calling all Seattle-based mid- to senior-level user researchers and product managers! We’re ramping up a number of user research projects…

Jul 22

Seattle Researchers and Product Specialists: Make Your Impact Through USDR

Jul 22

U.S. Digital Response
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U.S. Digital Response

What is a chatbot, anyway?

After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about…

Jul 19

What is a chatbot, anyway?

Jul 19

U.S. Digital Response
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U.S. Digital Response

Finding purpose through volunteering

In conversation with Brittany Mascio

Jun 28

Finding purpose through volunteering

Jun 28

U.S. Digital Response
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U.S. Digital Response

Calling all researchers and product folks in Chattanooga looking to make an impact!

In an exciting collaboration with the City of Chattanooga’s Department of Innovation Delivery and Performance, U.S Digital Response (USDR)…

Jun 24

Calling all researchers and product folks in Chattanooga looking to make an impact!

Jun 24

U.S. Digital Response

New Tools for Election Offices: Worker Time Tracking, Pay Calculations, and Asset Management

Local election officials work tirelessly behind the scenes to power our democracy. From recruiting and managing poll workers to…

Jun 17

New Tools for Election Offices: Worker Time Tracking, Pay Calculations, and Asset Management

Jun 17

U.S. Digital Response
in
U.S. Digital Response

Accelerating Pathways to Government Careers Through Volunteering: USDR’s Approach

Building government capacity through carefully scoped projects, volunteers are USDR’s secret sauce. Often, these individuals are also…

Jun 7

Accelerating Pathways to Government Careers Through Volunteering: USDR’s Approach

Jun 7

U.S. Digital Response

U.S. Digital Response

Connecting governments and nonprofits with pro bono technologists and assistance to quickly respond to the critical needs of the public.

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