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U.S. Digital Response

U.S. Digital Response

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Nov 15, 2024

Bridging the digital divide: technology’s role in advancing health equity during Medicaid renewals

The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of…

Bridging the digital divide: technology’s role in advancing health equity during Medicaid renewals

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U.S. Digital Response

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Oct 1, 2024

A new model for building user research capacity across cities

How USDR helps local governments meet the needs of their communities by learning directly from the people using their services.

A new model for building user research capacity across cities

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U.S. Digital Response

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Sep 27, 2024

Celebrating 10,000 Handraisers: USDR’s Journey from Crisis Response to Building Capacity

In the spring of 2020, as the world grappled with the onset of the COVID-19 pandemic, a simple call for help sparked a movement. Today…

Celebrating 10,000 Handraisers: USDR’s Journey from Crisis Response to Building Capacity

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U.S. Digital Response

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Sep 10, 2024

The Stories of Medicaid Renewal: Insights from Those Experiencing It

By Lauren Colton, Leila Matta, and Colleen Tapen

The Stories of Medicaid Renewal: Insights from Those Experiencing It

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U.S. Digital Response

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Aug 20, 2024

The Tech Talent Toolkit: How to attract and nurture a digital team in government

By using USDR’s Talent Toolkit, you can better hire and retain top tech talent within your government team, even when they’ve joined from…

The Tech Talent Toolkit: How to attract and nurture a digital team in government

U.S. Digital Response

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Jul 22, 2024

Seattle Researchers and Product Specialists: Make Your Impact Through USDR

Calling all Seattle-based mid- to senior-level user researchers and product managers! We’re ramping up a number of user research projects…

Seattle Researchers and Product Specialists: Make Your Impact Through USDR

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U.S. Digital Response

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Jul 19, 2024

What is a chatbot, anyway?

After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about…

What is a chatbot, anyway?

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U.S. Digital Response

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Jun 28, 2024

Finding purpose through volunteering

In conversation with Brittany Mascio

Finding purpose through volunteering

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U.S. Digital Response

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Jun 24, 2024

Calling all researchers and product folks in Chattanooga looking to make an impact!

In an exciting collaboration with the City of Chattanooga’s Department of Innovation Delivery and Performance, U.S Digital Response (USDR)…

Calling all researchers and product folks in Chattanooga looking to make an impact!

U.S. Digital Response

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Jun 17, 2024

New Tools for Election Offices: Worker Time Tracking, Pay Calculations, and Asset Management

Local election officials work tirelessly behind the scenes to power our democracy. From recruiting and managing poll workers to…

New Tools for Election Offices: Worker Time Tracking, Pay Calculations, and Asset Management

U.S. Digital Response

U.S. Digital Response

USDR works alongside state, local, and tribal governments to modernize how they deliver digital services and better meet the public's needs.

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