U.S. Digital ResponseinU.S. Digital ResponseA new model for building user research capacity across citiesHow USDR helps local governments meet the needs of their communities by learning directly from the people using their services.3d ago3d ago
U.S. Digital ResponseinU.S. Digital ResponseCelebrating 10,000 Handraisers: USDR’s Journey from Crisis Response to Building CapacityIn the spring of 2020, as the world grappled with the onset of the COVID-19 pandemic, a simple call for help sparked a movement. Today…Sep 27Sep 27
U.S. Digital ResponseinU.S. Digital ResponseThe Stories of Medicaid Renewal: Insights from Those Experiencing ItBy Lauren Colton, Leila Matta, and Colleen TapenSep 10Sep 10
U.S. Digital ResponseinU.S. Digital ResponseThe Tech Talent Toolkit: How to attract and nurture a digital team in governmentBy using USDR’s Talent Toolkit, you can better hire and retain top tech talent within your government team, even when they’ve joined from…Aug 20Aug 20
U.S. Digital ResponseSeattle Researchers and Product Specialists: Make Your Impact Through USDRCalling all Seattle-based mid- to senior-level user researchers and product managers! We’re ramping up a number of user research projects…Jul 22Jul 22
U.S. Digital ResponseinU.S. Digital ResponseWhat is a chatbot, anyway?After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about…Jul 19Jul 19
U.S. Digital ResponseinU.S. Digital ResponseFinding purpose through volunteeringIn conversation with Brittany MascioJun 28Jun 28
U.S. Digital ResponseinU.S. Digital ResponseCalling all researchers and product folks in Chattanooga looking to make an impact!In an exciting collaboration with the City of Chattanooga’s Department of Innovation Delivery and Performance, U.S Digital Response (USDR)…Jun 24Jun 24
U.S. Digital ResponseNew Tools for Election Offices: Worker Time Tracking, Pay Calculations, and Asset ManagementLocal election officials work tirelessly behind the scenes to power our democracy. From recruiting and managing poll workers to…Jun 17Jun 17
U.S. Digital ResponseinU.S. Digital ResponseAccelerating Pathways to Government Careers Through Volunteering: USDR’s ApproachBuilding government capacity through carefully scoped projects, volunteers are USDR’s secret sauce. Often, these individuals are also…Jun 7Jun 7